Terms and Conditions
Welcome to WanderWall Art!
These terms and conditions outline the rules and regulations for the use of WanderWall Art's Website, located at https://wanderwallart.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use WanderWall Art if you do not agree to take all of the terms and conditions stated on this page.
Terms and Conditions
Effective Date: [11.10.24]
Welcome to WanderWall Art! These Terms and Conditions govern your use of our website and the purchase of any products offered by WanderWall Art. By placing an order with us, you agree to be bound by these terms. Please read them carefully before making any purchase.
1. General Information
All products sold by WanderWall Art are custom-made and printed to order. We offer personalized services including customization of product size, text, color, and paper type. Customization requests can be submitted through the customization box or by contacting us directly. Please ensure that all information provided during customization is accurate.
2. Order Processing
• Custom Orders: All products are made to order and customized to meet your specific requirements. Once a mock-up is approved, your order will proceed to printing and cannot be altered or canceled.
• Payment: Full payment is required at the time of order placement. We accept [payment methods].
• Turnaround Time: Please allow 10 business days for your order to be processed and shipped. Shipping times may vary depending on your location. This may take longer for customised orders.
• Shipping: Orders will usually be shipped using Evri or DPD, and you will receive a confirmation email once your order has been dispatched.
3. Customization
• Available Customization: You may request changes to text, colours, size, or paper type. Customizations should be provided in the designated customization box at the time of purchase. If additional information is needed, you will be contacted via email before production begins.
• Approval Process: If necessary for customized designs, we will send you a mock-up of the final product for approval. Production will only begin after you confirm the design.
• Additional Costs: Most customizations are free of charge. However, any changes requiring extensive modifications may incur additional fees, which will be communicated prior to approval.
4. Framing and Mounting
• Framing Options: We offer a variety of framing options using high-quality wood with a satin finish. All framed prints come ready to hang, with mounts available in snow white, black, or off-white.
• Size Clarification: Please note that the size you select refers to the frame's dimensions, and if a mount is chosen, the print will be adjusted accordingly.
5. Returns and Refunds
• Non-Refundable: Due to the bespoke nature of our products, all sales are final and non-refundable once the order has been processed.
• Order Issues: If there is an issue with your order, such as damage during shipping or an error on our part, please contact us within 2 days of receiving your product. We will work to resolve the issue through a replacement or correction.
• Damage Claims: For damaged items, please provide photographic evidence of the damage within 24 hours of receiving your order for this to be considered.
6. Intellectual Property
All designs, images, and content on our website are the intellectual property of WanderWall Art. Any reproduction, distribution, or use of our content without prior written permission is strictly prohibited.
7. Pricing and Availability
We strive to ensure that all product descriptions and prices are accurate. However, errors may occur. In such cases, we reserve the right to correct any pricing errors and to cancel orders if necessary.
8. Limitation of Liability
• WanderWall Art is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
• We are not responsible for any delays or failure to fulfill orders due to circumstances beyond our control (such as shipping delays, natural disasters, etc.).
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms will be resolved in the jurisdiction of the United Kingdom.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our site and services constitutes your acceptance of these changes.
11. Contact Information
For any questions, concerns, or disputes, please contact us at:
WanderWall Art
hello@wanderwallart.com
Cookies:
The website uses cookies to help personalize your online experience. By accessing WanderWall Art, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, WanderWall Art and/or its licensors own the intellectual property rights for all material on WanderWall Art. All intellectual property rights are reserved. You may access this from WanderWall Art for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from WanderWall Art
Sell, rent, or sub-license material from WanderWall Art
Reproduce, duplicate or copy material from WanderWall Art
Redistribute content from WanderWall Art
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. WanderWall Art does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of WanderWall Art, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, WanderWall Art shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
WanderWall Art reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant WanderWall Art a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of WanderWall Art; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to WanderWall Art. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of WanderWall Art's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
